FAQs

 

Shipping

We only accept payments by Pverse token, if you don't know how to buy Pverse token you can watch this video: How to buy PVERSE token?

1) Visit us at shop.pornverse.land, and find the item you'd like to order.

2) Click on the item, and then you'll arrive at it's product page.

3) Select the color and size you'd like via the drop-down menu

4) Click on the 'Add to Cart' button

5) Simply repeat steps 1-4 above until you've added everything you want to order to your virtual cart.

6) Click on 'Checkout' at the top right corner of the page.

7) Follow the instruction to enter your shipping address, and then follow the instructions for the payment in PVERSE tokens. First, you'll need to convert manually the amount of USD of your order in PVERSE at the current PancakeSwap price to know how many tokens you need to send. Send the amount required to the indicated address. Once confirmed, please fill out the order confirmation form to validate your order.

Absolutely not! Shipping is entirely FREE WORLDWIDE, and by that we mean that we ship to each and every country, free of charge. Yes, you read it right!

Order processing time is varies according to the product ordered, and is used to check your order for quality assurance, packing, printing of shipping labels, and forwarding it to our shipping company for dispatch. Once an order has been processed, it will then be shipped out, and a tracking number will be made available to you.

All packages that are refused, unclaimed from the local post office, undeliverable as addressed because you input the wrong name or address when you placed your order, will not be our responsibility. We reserve the right to charge a restocking and shipping fee of 30-50% of an item's value if that happens. So please do remember to check your address carefully when you place an order.

All prices stated on our website are in USD ($). For the payment in PVERSE Tokens, please use the current PancakeSwap price.

Returns

We recommand you to contact us before returning any product. Except for customers residing in Brazil, we do not refund orders due to buyer's remorse. Product returns, face masks, and size exchanges must be offered at your expense and discretion. If you choose to accept returns or offer size exchanges to your end customers, you will be required to place a new order at your expense for a different size face mask or product. Customers residing in Brazil who regret a purchase must contact our customer service department and express their wish to return the item within 7 consecutive days of receipt, providing a photo of the item. The withdrawal request will be evaluated to verify whether the product has been used or destroyed, even partially. In these cases, a refund will not be possible.

Underwears are not allowed to be returned.

Don't see your question listed here? No worries! Simply drop us an email at customers@pornverse.land and we'll do our best to get back to you as soon as we can!